Passenger pick up at Otay Mesa border crossing is available 7 days a week during business hours.
- The shuttle service is free of charge.
- Call the telephone number printed on the parking ticket and ask for shuttle service.
- First-come, first-served, and one-on-one basis, unless otherwise noted.
- The shuttle service is provided when it is requested.
- Do not call the office phone number, do not send a text message, and do not send an email asking to be picked up. Call the phone number printed on the parking ticket.
- When you call, we need to know the parking ticket number, number of passengers, and the make, model, and color of your vehicle.
- Wait time is 15 minutes or less, subject to traffic and driver availability.
- Click here for passenger pick up information at the CBX-Tijuana airport bridge crossing.
Whenever possible, try to keep the parking ticket visible for us. This way we can bring you faster back to your car.