Passenger pick up at Otay Mesa border crossing

Passenger pick up at Otay Mesa border crossing is available 7 days a week during business hours.

• • The shuttle service is free of charge.
  • Call the telephone number printed on the parking ticket and ask for shuttle service.
  • First-come, first-served, and one-on-one basis, unless otherwise noted.
  • The shuttle service is provided when it is requested.
  • Do not call the office phone number, do not send a text message, and do not send an email asking to be picked up. Call the phone number printed on the parking ticket.
  • When you call, we need to know the parking ticket number, number of passengers, and the make, model, and color of your vehicle.
  • Wait time is 15 minutes or less, subject to traffic and driver availability.
  • Click here for passenger pick up information at the CBX-Tijuana airport bridge crossing.

Whenever possible, try to keep the parking ticket visible for us. This way we can bring you faster back to your car.

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