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Refund Disclosure

Cancellation Fees:

  • $30.00 cancellation fee if requested by email on the same check-in date and time or days earlier. Click here to send an email asking for a refund.
  • $60.00 cancellation fee if requested by email 24 hours and up to 30 days after the check-in date and time.
  • $90.00 cancellation fee if requested by email 31 days and up to 60 days from the check-in date and time.
  • Reservations are not refundable, credited or exchanged after 61 calendar days from the check-in date and time.

Unused Days:

Unused days are not refundable for the following blackout dates:

  • March 21 through April 21
  • May 15 through June 15
  • November 19 through November 31
  • December 15 through January 15

Credit or exchange:

  • There is no credit or exchange on any non-refundable reservation or unused days.