Free Shuttle Service

Would you like to know about what time we recommend that you park your car? Maybe you want to know how does the shuttle service work. We know that many red-eye flight passengers want to know if we are able to drive them in the middle of the night such as 1, 2 or 3 am. Do also we have some minor restrictions about child seats, luggage, and pets? This and some other information is explained in full detail on this page- read on! 

On a side note: parking is available for truck drivers on a 90% basis and for non-truckers (regular cars) on a 10% basis and for this reason, is that we recommend that you pay in advance to guarantee a parking spot. 

1. What time do we recommend that you park your car?

This is only a suggestion, and it is based on thousands of observations over the last ten years from attending thousands of customers who get to the Tijuana airport through the Otay Mesa border crossing or through the CBX-Tijuana airport bridge crossing. 

  • from the parking lot to Tijuana airport through Otay Mesa border:
    • 5-7 minutes for paperwork at the parking lot
    • 5-10 minutes to drive you to the border
    • 15-20 minutes to fully walk across both border pathways
    • 5-10 minutes for a taxi ($15 fare, available 24/7/365) to take you to the airport
    • In summary, add at least 30 minutes to your itinerary in low season and at least 60 minutes in high season or major holidays (Mexican and American holidays). 
    • For example, if your flight departs at 8 am, show up to the parking lot at 5:30 am or earlier for a local flight and 5 am for an international flight.
  •  
  • from the parking lot to Tijuana airport through CBX-Tijuana airport bridge crossing:
    • 5-7 minutes for paperwork at the parking lot
    • 5-10 minutes to drive you to the CBX-Tijuana airport bridge crossing
    • 5-10 minutes to buy a cbx ticket and fill out an immigration form non-Mexican citizens only)
    • 5-15 to walk across the CBX bridge crossing and onto the airport terminal for the low season and up to one hour or more in high season or major holidays.
    • In summary, add at least 30 minutes to your itinerary in low season and at least 60 minutes in high season or major holidays (Mexican and American holidays). 
    • For example, if your flight departs at 8 am, show up to the parking lot at 5:30 am or earlier for a local flight and 5 am for an international flight.

2. Transportation service is only available to and from:

3. How does the shuttle service work?

  • The shuttle service is provided when it is requested
  • First-come, first served
  • One-on-one basis, unless otherwise noted

4. Is the shuttle service available in the middle of the night?

  • The shuttle service is available free of charge for our parking customers.
  • The transportation service is available 24 hours a day, 7 days a week, 365 days a year, rain or shine.
  • Red-eye flights are very common at the Tijuana airport so the shuttle service is fully available for red-eye flight passengers.
  • For example, you might show up to the parking lot at 11:30 pm for a 2 am flight or you might show up at the parking lot at 3:30 am for a 6 am flight. In either case, the shuttle service is available for these flights and many similar to them. 

5. Shuttle wait time

  • Shuttle wait time is subject to traffic conditions.
  • If the driver is immediately available, there is no wait time.
  • If the driver is not immediately available, the wait time is 1 minutes or less.

6. Upon your return

  • At your return, you need to call the number printed on the parking ticket.
  • Do not call the office phone number, do not send a text message, and do not send an email asking to be picked up. Call the phone number printed on the parking ticket.
  • When you call, we need to know the parking ticket number, number of passengers, and the make, model, and color of your vehicle.
  • Wait time is 15 minutes or less, subject to traffic and driver availability.

7. CBX passenger pick up area

cbx-pickup-dropoff-small

Upon return, call the number printed on the parking ticket. Wait for us near the food truck area. If possible, keep the parking ticket visible so we can find you faster.

8. Otay Mesa border passenger pick up are

Upon return, wait for us next to the pizza restaurant. Call the number printed on the ticket to be picked up. Wait time is 15 minutes, subject to traffic.

9. Child and booster seats:

We do NOT provide child seats or booster seats.

Upon request, we are happy to use your own child or booster seat for your child or children, but we do not set it up for you. We will bring it back to your car after we drop you off.

If this is a concern for you, you may also drop your passengers off, and when you, the driver, show up to the lot to park the car, we drive you back to the CBX or Otay Mesa border crossing. The same process could be implemented on your return.

10. Luggage and pet restrictions

Ice boxes: One or two large or smaller ice boxes are okay, but more than two large boxes are not permitted. You would need to drop them off first. We do not lift, load, or unload empty or loaded ice boxes.

Surfboards: One or two large or smaller surfboards are okay, but for more than that, you would have to drop them off first. We do not provide straps or ropes, nor do we tie down surfboards.

Luggage: We use a Toyota Sienna to provide the transportation service. The amount of luggage we are able to transport is limited to the space provided in the trunk of our Toyota Sienna. If you think that you will exceed the maximum luggage capacity available in the shuttle vehicle, it is recommended that you drop off passengers and luggage first. We assist with your luggage but we also reserve the right not to assist when the luggage is too heavy or difficult to handle.

Pets: Pets of any size are allowed in the shuttle vehicle, but only if they are in a cage or purse. You are welcome to first drop off passengers and pets.

11. Tijuana International Airport (TIJ) Departure and Arrival Chart

 Click here to check flight arrivals at Tijuana International Airport

Click here to check flight departures at Tijuana International Airport

 

12. Car Parking Cost

To check our current car parking fees and reservation types, click right here.

Questions, comments, concerns?

If you have a doubt, question, concern, or comment, just click right here to send us an email.