Free Shuttle Service

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Para Español, oprima aqui.

Free 24-hour shuttle service to/from:

  • CBX Bridge
  • Otay Mesa border crossing 

No shuttle service to:

  • Tijuana Airport
  • San Diego airport
  • San Ysidro border crossing

Shuttle service protocol

  • Shuttle service is provided when it is requested
  • First-come, first-served basis
  • One-on-one basis, unless otherwise noted
  • Shuttle service available 24 hours, 7 days a week
  • Shuttle wait time is subject to traffic conditions.
  • If the driver is immediately available, there is no wait time.
  • If the driver is not immediately available, the wait time is 15 minutes or less.

Upon your return

  • call the number printed on the parking ticket.
  • Do not call the office phone number
  • Do not send a text message
  • Do not send an email 
  • Provide the ticket number, the number of passengers, make, model, and color of your vehicle.
  • Wait time is 15 minutes or less, subject to traffic and driver availability.

Estimated travel time from the parking lot to Tijuana airport through Otay Mesa border:

    • 5-7 minutes for paperwork at the parking lot
    • 5-10 minutes to drive you to the border
    • 15-20 minutes to fully walk across both border pathways
    • 5-10 minutes for a taxi ($15 fare, available 24/7/365) to take you to the airport
    • In summary, add at least 30 minutes to your itinerary in low season and at least 60 minutes in high season or major holidays (Mexican and American holidays). 
    • For example, if your flight departs at 8 am, show up to the parking lot at 5:30 am or earlier for a local flight and 5 am for an international flight.

Estimated travel time from the parking lot to Tijuana airport through CBX bridge:

    • 5-7 minutes for paperwork at the parking lot
    • 5-10 minutes to drive you to the CBX bridge
    • 5-10 minutes to buy a cbx ticket and fill out an immigration form (non-Mexican citizens only)
    • 5-15 to walk across the CBX bridge crossing and onto the airport terminal for the low season and up to one hour or more in high season or major holidays.
    • In summary, add at least 30 minutes to your itinerary in low season and at least 60 minutes in high season or major holidays (Mexican and American holidays). 
    • For example, if your flight departs at 8 am, show up to the parking lot at 5:30 am or earlier for a local flight and 5 am for an international flight. 

CBX passenger pick up area

cbx-pickup-dropoff-small

 

Otay Mesa border passenger pick up are

 

Child and booster seats:

We do NOT provide child seats or booster seats.

Upon request, we are happy to use your own child or booster seat for your child or children, but we do not set it up for you. We will bring it back to your car after we drop you off.

If this is a concern for you, you might want to first drop your passengers off. We will drive you back to the CBX or Otay Mesa border crossing. The same process could be implemented on your return.

Luggage restrictions

Iceboxes: One or two large or smaller iceboxes are okay, but more than two large boxes are not permitted. You would need to drop them off first. We do not lift, load, or unload empty or loaded iceboxes.

Surfboards: One or two large or smaller surfboards are okay, but for more than that, you would have to drop them off first. We do not provide straps or ropes, nor do we tie down surfboards.

Luggage: We use a Toyota Sienna to provide the transportation service. The amount of luggage we are able to transport is limited to the space provided in the trunk of our Toyota Sienna. If you think that you will exceed the maximum luggage capacity available in the shuttle vehicle, it is recommended that you drop off passengers and luggage first. We assist with your luggage but we also reserve the right not to assist when the luggage is too heavy or difficult to handle.

Pet restrictions

Pets are allowed in the shuttle vehicle, small pets, ask us first. You are welcome to first drop off passengers and pets.